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24/7/365 Live Answering Service
Nights, weekends, holidays. Whether it’s after hours or overflow, your customer experience can make or break many sales. -
Industry Best
PricingPricing plans for large and small business. We also offer customized options to scale for any company’s needs. No long-term commitments or contracts. -
Fast Onboarding & Faster Reporting
Our customer experience is just as important as yours. Our trained professionals can guide you through the seamless setup process in less than one week. -
Bi-Lingual & Local Answering Services
We offer multi-lingual answering services for hospitals, government, and other industries. With five U.S.-based locations, the Answer Live Helpdesk is never too far.
Customer Testimonial
Our Industry Expertise: More Than 30 Years and 2,500+ Businesses.
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Medical/Dental
When your patients can’t reach you, you lose business and recommendations. Emergencies can happen anytime. We are HIPAA compliant! -
Tradespeople
Most home issues arise outside of regular business hours. Don’t lose customers to other electricians, plumbers or HVAC companies that are better equipped with an answering service. -
Legal/Financial
For clients involved in accidents and wrongful death suits. Our live remote receptionist helps you manage your time without the hassle of bogging down your own work. -
Property Management
Stay on top of your tenants demands to help save time, money, and keep your business reputation sparkling. -
Utilities & Waste Services
Are you responsible for municipality infrastructure or waste management? You know what can go wrong — often at the worst times. -
Small Business
Don’t let a small staff hinder your small business. Compete with larger entities by using us as an extension of your own. Schedule appointments, take care of overspill work, and more! -
Cleaning Services & Restoration
A missed call is a major missed opportunity in cleaning & restoration. Disasters can happen anytime, anywhere. -
Employee Call-Off/Attendance Line
You’ll never worry about how you’ll access your messages – and you can customize it to your specifications.
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Did You Know:
“Recent research from well-known analyst firm Forrester confirmed that voice is still the most widely used customer service channel, with 73% of customers calling into call centers to address concerns, rather than using other communication methods. Despite the overwhelming use of call centers, many organizations are still living in the dark ages when it comes to customer service, and when call center operations are suffering — so are sales.” (Forbes)
“A 5% increase in customer retention can increase your profitability by 75%.” (Bain & Co.)
“63% of consumers will stop using a company’s products or services based on a negative call center experience, and 86% were more likely to stop using the company if their experience with the customer representative was negative.” – Industry Publication
